Data protection
We care deeply about data protection.
This page contains important information about how we protect your personal data.
What is automatically stored by our hosting provider
Hosting provider and data storage location: cyon GmbH, Brunngässlein 12, 4052 Basel, Switzerland
The provider of the website automatically collects and stores information in server log files. These are then automatically transmitted to us by your browser. Access data includes:
- The name of the website accessed
- The date and time of access
- The volume of data transferred
- Notification of successful access
- The browser type and version, the user’s operating system
- The referrer URL (the URL that referred the user to our website, e.g. a Google search)
- The IP address and the provider making the request.
The provider only uses the log data for statistical evaluations to assist with operating, securing and optimising the offer. However, the provider reserves the right to check the log data retrospectively if there are specific indications – and, in turn, a legitimate suspicion – of unlawful use.
You can find further information here:
https://www.cyon.ch/legal/datenschutzerklaerung
https://www.cyon.ch/legal/agb
What happens when you write an email
Email provider and data storage location: cyon GmbH, Brunngässlein 12, 4052 Basel, Switzerland
If you contact us by email, your message will be forwarded to the provider of our email hosting account. Email hosting is a type of hosting service that focuses specifically on providing email-related functionality. This allows individuals, companies and organisations to create and manage email accounts associated with their domain name (e.g. info@uze-apartments.memoserver.ch). Email hosting providers usually offer email services with features such as spam filtering, virus protection, webmail access and the ability to use email clients such as Outlook or Thunderbird. This type of hosting can either be part of a larger hosting package, such as web hosting or domain hosting, or offered as a standalone service. It is a convenient solution for those who need a professional email service that uses their own domain name. Messages are stored on an individual basis. Normally, we archive your messages so we can trace previous enquiries, e.g. for questions about completed orders, subsequent orders, complaints or similar. The specifications for operating mail hosting stipulate which data must be collected and stored for security reasons. These specifications are regulated with the operator in line with the data processing commissioned. Further details can be found on the email hosting provider’s website:
https://www.cyon.ch/legal/datenschutzerklaerung
https://www.cyon.ch/legal/agb
How we handle personal data
Personal data is information that can be used to identify a person, i.e. information that can be traced back to a particular individual. This includes their name, email address or telephone number. However, data about preferences, hobbies, memberships or websites viewed is also classed as personal data. Personal data will only be collected, used and disclosed by the provider if this is permitted by law or if users consent to the data being collected.
How we protect your personal data
We have taken security measures – on both a technical and an organisational level – to protect your personal data from loss, destruction, manipulation and unauthorised access. Our security measures are continuously reviewed and optimised to account for technological developments.
Your personal data is transmitted to us when you use a service on our website. We encrypt this data using SSL (Secure Sockets Layer) technology to ensure that this data does not fall into the wrong hands. SSL is currently the most commonly used and secure data transmission method on the internet.
How SSL works
The SSL (Secure Sockets Layer) method protects data that a customer sends to a company’s server via the internet. SSL provides threefold protection:
- It encrypts any input you transmit.
- It ensures that the form is only sent back to the server from which it was opened.
- It checks whether the data reaches the recipient unchanged and in full.
If you see a small (usually green) padlock on your screen at the bottom left of your browser’s status bar, this means SSL is being used.
What we store when a user makes an enquiry
When a user contacts us via our contact form, their details are stored for the purpose of processing the enquiry and in the event that follow-up questions arise. We will not disclose this data without your consent. Enquiries are automatically deleted from the CMS after one year.
The data is stored in the same hosting storage as mentioned under ‘What is automatically stored by our hosting provider’ above.
What the newsletter data is used for
Newsletter operator: Mailjet GmbH,4 rue Jules Lefebvre, 75009 Paris, France
Data storage location: Google Cloud Platform in Frankfurt (Germany) and Saint-Ghislain (Belgium)
If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No further data is collected. We exclusively use this data for sending the information requested and do not disclose it to third parties. You can revoke your consent to the storage of the data and of the email address, as well as to the use of the same for sending the newsletter, at any time.
Further information on data protection can be found on the operator’s website:
https://www.mailjet.com/legal/dpa/
https://www.mailjet.com/legal/privacy-policy/
Integration of third-party services and content
Third-party content, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites, may be integrated within this online offer. This always presupposes that the providers of this content (hereinafter referred to as ‘third-party providers’) can see users’ IP addresses. Without the IP address, they would not be able to send the content to the browser of the user in question. The IP address is therefore required so that this content can be displayed. We endeavour to only use content from providers who use the IP address solely to deliver this content. However, we cannot influence whether the third-party providers store the IP address, e.g. for statistical purposes. If we are aware of this, we will notify users of it.
Use of Facebook social plugins
Operator: Meta Platforms, Inc., Menlo Park, California, USA
Data storage location: Krogslundvej 140, 5220 Odense, Denmark or Portan Co. Meath Clonee, Ireland
We use social plugins from facebook.com, operated by Facebook Inc. The plugins can be identified by the Facebook logo or the wording ‘Facebook social plugin’. It is explicitly stated that data is not only exchanged when you click on the Like button. Rather, data is also exchanged via the code provided by Facebook on this website. This data (in amalgamated form) cannot be viewed or changed by the site operator. Details of how Facebook handles your personal data can be found in Facebook’s privacy policy:
https://www.facebook.com/privacy/policy/
Why cookies may be stored on your computer
This website uses cookies on various pages in order to make your visit to the website attractive and to enable the use of certain functions. These cookies are small text files that are stored on your device (e.g. your mobile phone, tablet, PC). Some of the cookies used are deleted after the end of a browser session, i.e. after you have closed your browser (known as session cookies; these include cookies that determine whether you are logged in). Other cookies remain on your device and enable your browser to be recognised on your next visit (known as persistent cookies; these include cookies that store your login details on request). You can set your browser so that you are notified when cookies are stored and can decide whether to accept them yourself or exclude them in general. We would like to highlight that refusing cookies can impinge on the website’s functionality and ease of use. You can find more information here: https://www.allaboutcookies.org/ge/cookies-verwalten/
Use of Google Analytics
Operator: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Data storage location: Google Cloud infrastructure; the exact location may vary depending on the specific Google data centre, Google account and regional settings.
This website uses functionality from the web analytics service Google Analytics. Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data held by Google.
Further information can be found at: https://policies.google.com/privacy
You can prevent cookies from being stored by adjusting your browser software’s settings accordingly. However, we would like to highlight that doing so may stop you from using all the functions of this website to their full extent. You can also prevent the data generated by the cookie and related to your use of the website (including your IP address) from being collected and processed by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en
Use of Google web fonts
Operator: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Data storage location: Google Cloud infrastructure; the exact location may vary depending on the specific Google data centre, Google account and regional settings.
External fonts, Google Fonts, are used on these websites. Google Fonts is a service provided by Google Inc. (‘Google’). These web fonts are integrated via a request to a server, usually a Google server in the USA. This tells the server which of our webpages you have visited. The IP address of the browser used on the end device of the visitor to this website is also stored by Google. You can find more information in Google’s privacy policy, which can be accessed here:
https://fonts.google.com/
https://www.google.com/policies/privacy/
Usage of data for specific purposes
We ensure that we exclusively use your data for specific purposes and only collect, process and store your personal data for the purposes for which you have provided it to us. Your personal data will not be disclosed to third parties without your express consent, unless this is necessary for the provision of the service or the execution of the contract. In addition, data is only transmitted to government institutions and authorities entitled to receive it within the scope of the statutory obligation to provide information or if we are compelled to provide this data by a court ruling.
We take data protection very seriously internally, as well. Our employees and the service providers commissioned by us have been obliged to maintain confidentiality and to comply with the provisions of data protection law.
Right of access and right of withdrawal
You may receive information about your data stored by us free of charge at any time without giving reasons for this. You can make inaccessible, rectify or erase your data that has been collected by us, or object to the anonymised or pseudonymised collection and storage of data for the purposes of optimising our website, at any time. You can also withdraw the consent given to us to collect and use data at any time without stating reasons for this. To exercise these rights, please contact info@hotel-uzwil.ch. Please do not hesitate to contact us if you have any further questions regarding our privacy policy and the processing of your personal data. Do note that data protection regulations and data protection practices, e.g. at Google, may change at any time. It is therefore both advisable and necessary to keep abreast of changes in the legal provisions and in companies’ practices, e.g. those adhered to by Google, on an ongoing basis.
Still have questions or want to clarify something?
Your trust is important to us. This is why we are more than happy to help with matters regarding the processing of your personal data. If you have any questions that this Privacy Policy was not able to answer, please contact us by email at info@hotel-uzwil.ch.